You can buy online or why not pay us a visit at our workshop, 67-69 Leather Lane, in London's jewellery quarter, Hatton Garden. We have the full range of signet rings and jewellery for you to try on, and you will be able to speak directly with the Design Team. You are welcome to just drop by or to ensure we can give you our undivided attention, we recommend booking an appointment at a time that suits you on our booking page.

If you cannot come into the workshop, we can pre-arrange a video call with you.

Please call or contact us with any questions you may have.

Tel: +44 (0) 20 7405 5188

You can buy online or why not pay us a visit at our workshop, 67-69 Leather Lane, in London's jewellery quarter, Hatton Garden. We have the full range of signet rings and jewellery for you to try on, and you will be able to speak directly with the Design Team. You are welcome to just drop by or to ensure we can give you our undivided attention, we recommend booking an appointment at a time that suits you on our booking page.

If you cannot come into the workshop, we can pre-arrange a video call with you.

Please call or contact us with any questions you may have.

Tel: +1 800-416-8450

Yes, we have customers from all over the globe and offer free delivery worldwide.

USA

For our U.S. customers, orders are charged in USD and exclude UK taxes. Insured postage is free of charge on orders over $500. For orders under $500, a $40 delivery charge will apply. Please note that any applicable customs duties, tariffs, or import fees are not included at checkout and will be payable to the courier upon delivery. For your peace of mind, we can provide an estimate of these charges before you place your order.

Sales orders over $2,500, U.S. Customs and Border Protection (CBP) requires your Social Security Number (SSN) to process customs clearance.

Please note that Rebus is not responsible for any local state taxes that may apply.

Dedicated USA customer service contact:

Tel: 800-416-8450 
email: rachel@rebussignetrings.co.uk

Rest of the world (excl. USA)

Non-UK orders are exclusive of UK sales tax (VAT) which is currently 20%. This will be removed from your order at checkout.

We offer free delivery on international orders over £500. For orders under £500, a £40 delivery charge will apply.

All deliveries outside the UK may be subject to local import duties and taxes.

We are happy to pre-arrange a video call with you via Zoom. This is an excellent option for overseas customers or if you cannot make it into our London store.

The easiest way is to use our enquiry form to request a free plastic finger size gauge, which will post out to you in our welcome pack. Measuring your finger is not an exact science, as the size of your fingers change during the day and is affected by temperature. Do not measure your fingers when you are cold or overly hot. Fingers swell with the heat and contract when they are cold. In our opinion, the best time of day to measure your fingers is in the middle of your day. For our international customers, please use our international ring size conversion chart to determine the standard British size that corresponds to your international ring size.

If the finished signet ring needs a slight size adjustment, within three sizes up or down, we will do this free of charge, if returned to us within 28 days of purchase. In most cases, you can expect this work to be completed within one week.

Please contact us before returning your jewellery for advice. International and UK customers are responsible for any carriage costs incurred in returning your jewellery.

Resizing stone-set rings is not always possible, we always recommend coming in for a fitting before we set the stone into your ring. If coming in for a fitting is not an option, we can send you a 3D printed resin replica ring to try on. Please contact our design team for further information.

Due to the complexity of hand-engraved artwork, your purchase could take one week for pendants or cufflinks, or up to 12 weeks for seal-engraved, stone set jewellery.

Therefore, accurate lead-times need to be quoted on an item-by-item basis. We are happy to try to accommodate any special deadlines or accurate delivery dates, for more information contact us here.

Our Bespoke Service exists to help you design and create something truly unique. Maybe you require a style or size signet ring that is not shown, or recreate a signet ring a family member or friend had. These are all services, from initial sketches through to the finished item, our experienced design team and craftsmen can undertake for you. Further details can be found on the Bespoke Service page.

Once you have placed your order, you will receive a confirmation email with a summary of your purchase(s). Once your order has been completed, we will let you know and provide postal/courier tracking information. If there are likely to be any delays with your order, we will notify you.

Yes you can, further information can be found here.

As each piece of Rebus jewellery has been individually made for you this is not always possible, please contact us ASAP with any changes, and we will do our best to accommodate. We cannot exchange or refund items of jewellery that have been engraved for you. Please check our T&Cs for further information.